Terms of Service

Agreement to Terms

By accessing or using Cortara ("the Platform," "our Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

1. Service Description

Cortara is an AI-powered content generation platform that uses machine learning models to help businesses create on-brand content. Our services include:

• Brand Brain: AI-powered brand voice learning and consistency engine
• Multi-Agent Content Pipeline: Research, writing, editing, and platform optimization
• Content Tools: Headline generation, meta descriptions, CTAs, FAQs, and more
• Content Library: Semantic search and content management
• Bulk Generation: Calendar-based content planning and generation

2. Account Registration

To use Cortara, you must create an account and provide accurate information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring you are at least 16 years of age

3. Subscription and Billing

Free Trial

We offer a 7-day free trial for new users. No credit card is required during the trial period.

Paid Subscriptions

After the trial period, you must subscribe to a paid plan to continue using the Platform. Subscription fees are charged monthly or annually based on your selected plan.

Payment Terms

• All fees are non-refundable unless required by law
• Prices are subject to change with 30 days notice
• You authorize us to charge your payment method for recurring fees
• Failed payments may result in service suspension

Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds for partial months.

4. Intellectual Property Rights

Your Content

You retain all intellectual property rights to:

• Brand Brain data you provide (voice guidelines, content samples, etc.)
• Content generated using our Platform
• Any materials you upload or create

Our Rights

Cortara and its licensors own all rights to the Platform, including:

• Software, algorithms, and AI models (excluding client-specific training)
• User interface, design, and branding
• Documentation and support materials

License Grant

You grant us a limited license to use your Brand Brain data solely to provide services to you, including training AI models specific to your account. We will never use your data to train models for other customers or share it publicly.

5. Acceptable Use Policy

You agree NOT to use Cortara to:

• Generate content that is illegal, harmful, or violates third-party rights
• Create spam, phishing content, or misleading information
• Impersonate any person or entity
• Violate any applicable laws or regulations
• Reverse engineer, decompile, or attempt to extract our source code
• Interfere with or disrupt the Platform's security or performance
• Use automated scripts to scrape or access the Platform excessively
• Share your account credentials with unauthorized users

6. AI-Generated Content Disclaimer

Important: Content generated by Cortara is produced by AI models and should be reviewed before publication. We do not guarantee that AI-generated content is:

• 100% factually accurate
• Free from bias or errors
• Suitable for your specific use case without review
• Free from potential copyright or trademark issues

You are solely responsible for reviewing, editing, and ensuring the appropriateness of all content before publication.

7. Service Availability and Support

We strive to provide 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to:

• Perform scheduled maintenance with advance notice
• Modify or discontinue features with reasonable notice
• Suspend accounts that violate these Terms

Support is provided via email (hello@cortara.ai) during business hours (9am-5pm EST, Monday-Friday).

8. Data Privacy and Security

We take data security seriously and implement industry-standard measures to protect your information. For details on how we collect, use, and protect your data, see our Privacy Policy.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORTARA SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from AI-generated content you publish
• Third-party claims arising from your use of the Platform

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold Cortara harmless from any claims, damages, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Content you generate and publish using our Platform
• Your violation of any third-party rights
• Unauthorized use of your account

11. Termination

We may terminate or suspend your account immediately if:

• You violate these Terms
• Your payment method fails repeatedly
• We are required to do so by law
• We discontinue the Platform (with 30 days notice)

Upon termination, you will lose access to your account and data. We will delete your Brand Brain data within 30 days unless required by law to retain it.

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.

Arbitration

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, rather than in court, except you may assert claims in small claims court.

13. Changes to Terms

We may update these Terms periodically. We will notify you of material changes via email or through the Platform. Continued use after changes constitutes acceptance of the updated Terms.

14. Miscellaneous

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Cortara.

Severability

If any provision is found unenforceable, the remaining provisions shall remain in effect.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

15. Contact Information

For questions about these Terms of Service, contact us at: